The EFactor How Engaged Patients Clinicians Leaders and Employees Will Transform Healthcare (Audible Audio Edition) Craig Deao Kevin Young Fire Starter Publishing Books
Download As PDF : The EFactor How Engaged Patients Clinicians Leaders and Employees Will Transform Healthcare (Audible Audio Edition) Craig Deao Kevin Young Fire Starter Publishing Books
Healthcare must provide higher quality care at a lower cost. Studer Group's Engagement Model is the key.
If you're seeking to create a culture of high engagement, you're not alone. Great clinical quality depends on it. Price pressures demand it. Where engagement doesn't exist, all stakeholders suffer. By making engagement a core competency, you can reduce turnover, prevent physician burnout, improve clinical outcomes, and solidify trust in caregivers.
Craig Deao has created a unique and progressive four-pronged model to help organizations solve the costly repercussions of disengagement. In The E-Factor, he shows how engagement cascades from the top It starts with leaders, flows down to employees and clinicians, and finally reaches (and activates) patients. He then lays out a step-by-step strategy for engaging all four groups simultaneously.
Listeners will learn
- Why engagement and satisfaction are not synonyms
- How to employ a wealth of rigorously tested evidence-based tools and tactics that boost engagement
- Critical lessons from companies in other industries that excel at engagement (including new healthcare competitors!) and how to apply them
- How to leverage technology and organizational design for a powerful patient-centric approach
The EFactor How Engaged Patients Clinicians Leaders and Employees Will Transform Healthcare (Audible Audio Edition) Craig Deao Kevin Young Fire Starter Publishing Books
The healthcare landscape is changing rapidly and dramatically. Deao very effectively makes the case that healthcare organizations need both engaged employees and clinicians and also engaged patients. One of the “ah-hah” moments for me was his argument that patient engagement will be especially important when hospitals and other providers are at risk for population health management. The book is well researched and features many practical strategies including, but not limited to, those developed by Studer Group. Every healthcare leader or prospective leader can benefit from reading this book.Product details
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The EFactor How Engaged Patients Clinicians Leaders and Employees Will Transform Healthcare (Audible Audio Edition) Craig Deao Kevin Young Fire Starter Publishing Books Reviews
The E factor is an engaging and pragmatic read. The strategies are drawn both from research and examples we see around us daily. The reader is quickly swept into a high energy and committed state by this well written book
The healthcare landscape is changing rapidly and dramatically. Deao very effectively makes the case that healthcare organizations need both engaged employees and clinicians and also engaged patients. One of the “ah-hah” moments for me was his argument that patient engagement will be especially important when hospitals and other providers are at risk for population health management. The book is well researched and features many practical strategies including, but not limited to, those developed by Studer Group. Every healthcare leader or prospective leader can benefit from reading this book.
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